Smoke ventilation and facade automation systems specialist, SE Controls, has appointed Nexer Enterprise Applications to oversee the transformation of its IT systems and cement its position as industry leader.
SE Controls is a leading innovator in technology for building safety and comfort, manufacturing its solutions in the UK and exporting these globally through its own distribution network as well as subsidiaries.
The business is focused on digital product innovation and as part of this project, its existing ERP and CRM systems required upgrading to support the planned level of growth.
Keen to keep up with the pace of change demanded by customers, SE Controls has partnered with digital transformation expert, Nexer Enterprise Applications, along with data integration specialists IDS Group, to implement the leading-edge monitoring and customer solution technologies required to bring their customer, maintenance and financial systems up to date.
Enabled by Dynamics 365 Finance, Supply Chain Management and Customer Engagement, as well as Microsoft Azure, the partnership will lead to significant improvements in productivity, customer service and customer retention.
The technology will also offer end-to-end data visibility, across procurement, sales, logistics, installation and maintenance, facilitating more efficient management of SE Controls’ international supply chain.
Together, the new solutions will provide a solid foundation for growing the business in ways currently not possible with SE Controls’ existing systems.
Colin Crow, managing director at Nexer said: ‘Improving the efficiency of our clients by providing them with cutting-edge tech is paramount in everything we do. SE Controls has a global supply and distribution chain and their current IT systems make it impossible to keep everything optimally streamlined and effective. This partnership is an exciting chance to use Microsoft Dynamics and Azure to equip our new client with the tools to keep them at the top of their game as we bring their systems into the modern world and they continue to grow.’
Michael Baxter, marketing and digital information systems manager at SE Controls said: ‘The construction industry is becoming more driven by data and technology than ever before and our product development is aligned to that.
‘We appointed Nexer to ensure that our critical business systems supported these products to provide our clients with the right physical solutions but also the data and information they will require as part of the changes occurring in our industry.
‘Dynamics 365 Finance, Supply Chain Management and Customer Engagement are rich in features that will make them the lynchpin of our digital ecosystem, provide us with a streamlined approach to managing clients across multiple channels but also potentially set a new bar for digital information management in our sector.’